Privacy Policy

Effective Date: 04/06/2025
Website: www.gemcey.lk
Address: Rathnapura, Sri Lanka
Contact Email: [email protected]
Phone: 0705707028

At GemCey.lk, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services, including participation in gem auctions.

1. Information We Collect

We may collect and process the following types of personal data when you use our services:

Full name
Phone number
Email address
Gem photos, Videos, and other related details

2. Purpose of Data Collection

The personal information we collect is used solely for the purposes of managing and facilitating gem auctions. This includes:

Contacting registered users regarding their auction participation
Confirming bids and sales
Providing important updates related to the auction process

We do NOT use your information for unsolicited marketing and we do NOT share your personal data with any third party without your explicit consent.

3. Data Sharing and Confidentiality

We take your privacy seriously. Therefore:

Seller information is not shared with bidders, and bidder information is not shared with sellers, unless explicit consent is given by both parties.
Your contact details, including phone numbers and email addresses, are kept strictly confidential.
We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes.

4. Data Retention and Deletion

All gem listing details and associated personal data are automatically deleted from our system after 7 days of the auction or listing. This ensures that no outdated or unnecessary personal data is stored longer than needed.

5. Opt-Out and Complaints

If you believe your phone number was entered mistakenly or intentionally by someone else and you are receiving unwanted notifications, you can opt-out immediately by contacting us via:

📞 0705707028
📧 [email protected]

We will take prompt action to remove your information and prevent further contact.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. Our systems are designed to protect against unauthorized access, alteration, disclosure, or destruction of your information.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time

To exercise any of these rights, please contact us via [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the website after changes are made signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact:

GemCey.lk
📍 Rathnapura, Sri Lanka
📧 [email protected]
📞 0705707028